BrilliantK9 Ergonomic Dog Harness XLarge Dogs 80 Lbs and Up

7 Year Guarantee

Product Guarantee - We guarantee against manufacturer defects for 7 years on our harnesses, we expect the harness to last the life of your dog. 

Group 2: Made in America with Domestic and Foreign Components: Materials are made in the U.S. and also a foreign nation, with assembly and/or manufacturing occurring in the U.S.

Shipping & Return Policy

• United States delivery time: 5-10 days
• Canada/Mexico delivery time: Does not ship to Canada/Mexico
• International delivery time: Does not ship internationally
  

Average shipping costs: $7.00 flat shipping

Free Shipping: Free shipping on orders over $200

European Union 14 day cooling off period: Does not currently ship to the European Union

Damages/issues: For any item(s) received damaged or incorrectly, we will replace that item free of charge within 30 days of the order. Please use Apollo's Return Portal to initiate the return process. When your order arrives, it's important to check it thoroughly. If you notice any defects, damages, or receive the wrong item, we urge you to use Apollo's Return Portal or contact us at support@apollolanding.com. We will investigate the issue promptly and take the necessary steps to ensure your satisfaction.

Returns: Returns must be made within 30 days of the receipt date. Products must be in the original and unused condition. We do not refund original shipping costs and do not pay for return shipping costs for returns that were not due to any issues by BrilliantK9. Custom patches are non-refundable, but BrilliantK9 will make any changes to address errors or quality problems. Please use the Return Portal to start the approval process.

Exchanges: If you are looking to exchange your item or have alterations made to your custom harness due to sizing issues, please use Apollo's Return Portal to initiate the exchange within 30 days of the order. Both the return and replacement shipping costs are covered by the Seller for harnesses needing additional alterations. The item must be in the same condition as you received it, unworn or unused, with tags, and in its original packaging.

Return costs: There are no return costs for damaged or incorrectly shipped product. Return costs are only applied for returns that were requested within 30 days and due to no error by BrilliantK9.

Handling fee: We currently do not charge a handling fee.

Refunds: You’ll be automatically refunded on your original payment method within 2-5 business days after the receipt of the returned product is confirmed. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at support@apollolanding.com

Based on the above policy, please use Apollo's Return Portal accordingly.

HISTORY OF THE BRILLIANTK9 HARNESSES

As lifelong dog enthusiasts who have owned and trained rescue dogs of all shapes and sizes, we found a need for an effective, better designed, higher quality, product that promotes the health and safety of the dog. Whether they are top performance dogs, or just your best friend lying on the couch beside you, they deserve a harness that functions properly.

Dissatisfied with existing dog walking equipment, we consulted veterinarians, veterinary chiropractors, canine massage therapists, rehabilitation specialists, professional dog trainers, and our friends in the dog community as to what would be a more effective and ergonomic dog walking tool.

Based on our fact finding, we set out to design a harness that was ergonomically superior to anything on the market and that would not encourage the dog’s natural opposition reflex to drive their head down and pull. It also was designed to allow the dog to run, sit, swim, play, and compete in sporting events with comfort and without restraint of natural movement.

Our companion animal’s health is as important as our own and our mission is to provide you with the most ergonomic, comfortable, effective and safe product on the market. We are also proud that every BrilliantK9 dog harness is made in Lucas, Ohio.