Dog-Ezz Packet

Group 2: Made in America with Domestic and Foreign Components: Materials are made in the U.S. and also a foreign nation, with assembly and/or manufacturing occurring in the U.S.

Shipping & Return Policy

• United States delivery time: 3-5 days
• Canada delivery time: Does not ship to Canada/Mexico
• International delivery time: Does not ship internationally
  

Average shipping costs: $7 flat shipping

Free Shipping: Does not offer free shipping

European Union 14 day cooling off period: Does not currently ship to the European Union

Damages/issues: When your order arrives, it's important to check it thoroughly. If you notice any defects, damages, or receive the wrong item, we urge you to use Apollo's Return Portal or contact us at support@apollolanding.com. We will investigate the issue promptly and take the necessary steps to ensure your satisfaction. In the event it was found that the product was damaged or incorrectly shipped, we will cover the reshipping costs of a new product. Simply dispose of the damaged or incorrectly shipped product and a replacement item will be sent.

Returns: The return policy lasts 10 days. If 10 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. If you do request a return within that time frame, the product needs to be unused, unopened and in its original packaging.

Exchanges: We only provide exchanges for apparel. We do not accept exchanges for catnip products. Exchanges must be requested within the 10 day policy timeframe. You will be charged for returning the original product and shipping the new product.

Return costs: There are no return costs for damaged, incorrectly shipped product, or items that were requested to be returned and approved within the 10 day policy timeline.

Handling fee: We currently do not charge a handling fee

Refunds: You will be responsible for the return shipping cost for refunds. For order scenarios that fall under our policy, you will be automatically refunded on your original payment method within 2-5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at support@apollolanding.com

Based on the above policy, please use Apollo's Return Portal accordingly.

Skinny Pete's Gourmet Catnip is a"meow & paw"company based in Rochester Hills, Michigan. We were founded in 2017 by Rich & Lisa Jackson. Our mission is to bring high quality, hand crafted catnip gifts to market. We also have a unique collection of cat lover related apparel for both men and women. You will not see these designs anywhere else!