Ellis River Crossbody Bag

We stand behind our products. Our two-year guarantee covers defects in materials (leather, rivets, zippers and such) and workmanship for two years from the date of purchase. Products covered by this limited warranty are repaired or replaced at no charge. Wear and tear from normal use, such as worn edges or creasing of leather are not defects in materials or workmanship, and are not covered. Final sale and factory second merchandise is not covered by our two-year guarantee.

Please note: Embossed items are not returnable, except for defects in materials or workmanship. We're a small shop!

Just contact us via email at support@apollolanding.com — and we will discuss the procedure for exchanging on workmanship issues.

Group 1: Made in the USA: All or virtually all aspects of a product were made in America, from its components and ingredients, all the way to its manufacturing and assembly.

Shipping & Return Policy

• United States delivery time: 3-5 business days
• Canada delivery time: Does not ship to Canada/Mexico
• International delivery time: Does not ship internationally
  

Average shipping costs: $5.50 flat shipping

Free Shipping: Free shipping on orders over $75

European Union 14 day cooling off period: Does not currently ship to the European Union

Damages/issues: For any item(s) received damaged or incorrectly, we will replace that item free of charge within 30 days of the order. Please use Apollo's Return Portal to initiate the process. When your order arrives, it's important to check it thoroughly. If you notice any defects, damages, or receive the wrong item, we urge you to use Apollo's Return Portal or contact us at support@apollolanding.com. We will investigate the issue promptly and take the necessary steps to ensure your satisfaction.

Returns: You have up to 30 days from the time of purchase to request a free return. The item must be in the same condition as you received it, unopened and unused, and in its original packaging. Please use Apollo's Returns Portal to initiate the return.

Exchanges: At the moment, we do not provide the option for exchanges. If you wish to get a different item, please return the product and place a new order for a replacement.

Return costs: Seller offers free returns

Handling fee: We currently do not charge a handling fee

Refunds: You’ll be automatically refunded on your original payment method within 2-5 business days of the product being received at our warehouse. Please remember it can take some time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we’ve approved your return, please contact us at support@apollolanding.com

Based on the above policy, please use Apollo's Return Portal accordingly.

Our Story

Since our founding in 2007, Rogue Industries has been a family project. Our founder, Michael Lyons, was unhappy with his bulky back pocket wallet, which he was convinced was causing his lower back pain.

Michael began learning about leather and design. He obtained two patents on a front pocket wallet design that was shaped to fit the cut of your front pants pocket. And that's how the Rogue Industries was born — and before we knew it we had a small business.

Our workshop in Standish, Maine Solar powers 100% of Rogue's energy needs.