Gold Hacia Vintage Medallion Pendant Necklace – Handcrafted Jewelry | Made in USA

Brass Metal Goods - Brass is an alloy of copper and zinc and is very corrosion resistant. The copper in brass will react with the oxygen in air and will cause the metal to darken over time. You can choose to embrace the natural antiquing process or use a product like Brasso to restore the original shine. Storing brass items in a clear zip top bag will slow the antiquing process, this step is especially recommended when storing holiday items and over longer periods of time.  

Sterling Silver Jewelry - Sterling Silver is an alloy made of 92.5 Silver + 7.5% copper added for durability. All sterling silver will tarnish with time as the copper reacts with the oxygen in air. Tarnish can be removed with a jewelry polishing cloth or silver polish such as Hagerty’s. To clean jewelry, soak pieces in warm soapy water (use a dish soap such as Dawn) and then gently scrub with a soft toothbrush, pat dry with a clean cloth to avoid water spots. 

Gold Filled Jewelry - Gold filled metal is made when a layer of solid gold is permanently bonded to a core of base metal, typically brass. Gold filled items only tarnish in the rarest of circumstances and do not require special polishing. To clean jewelry, soak pieces in warm soapy water (use a dish soap such as Dawn) and then gently scrub with a soft toothbrush, pat dry with a clean cloth to avoid water spots. 

Gold Plated Jewelry - Most Sarah Cecelia jewelry pieces feature design elements that are cast from a hand carved wax model. In order to offer gold finish jewelry at an affordable price, these elements are cast in brass and then gold plated. Gold plating is not a permanent finish and will wear with time. To keep your plated pieces looking their best, refrain from using polishing cloths as this will wear away at the plating. To clean jewelry, soak pieces in warm soapy water (use dish soap such as Dawn) and then gently scrub with a soft toothbrush only if necessary and pat dry with a clean cloth to avoid water spots. Please email support@apollolanding.com to inquire about having pieces replated as needed.

Best Practices and Storage for Jewelry 

It is always best to remove jewelry prior to showering and swimming. Exposure to personal care products such as makeup, perfume, bodywash, sunscreen, and more can dull and damage the finish of jewelry over time. When storing jewelry be sure to store items separately to avoid scratching and tangling. Clear zip top bags can be helpful in slowing the tarnishing process of sterling silver pieces.

Group 1: Made in the USA: All or virtually all aspects of a product were made in America, from its components and ingredients, all the way to its manufacturing and assembly.

Shipping & Return Policy

• United States delivery time: 3-7 business days
• Canada delivery time: Does not ship to Canada/Mexico
• International delivery time: Does not ship internationally
  

Average shipping costs: $5 flat shipping for the first item and $2 for each additional item

Free Shipping: Does not offer free shipping

European Union 14 day cooling off period: Does not currently ship to the European Union

Damages/issues: For any item(s) received damaged or incorrectly, we will replace that item free of charge within 15 days of delivery. Please use Apollo's Return Portal to initiate the process. When your order arrives, it's important to check it thoroughly. If you notice any defects, damages, or receive the wrong item, we urge you to use Apollo's Return Portal or contact us at support@apollolanding.com immediately. We will investigate the issue promptly and take the necessary steps to ensure your satisfaction.

Returns: If for any reason you decide to return the item, you have up to 15 days from the time of delivery to request a free return. The item must be in the same condition as you received it, unworn or unused, with tags, and in its original packaging. Please use Apollo's Returns Portal to initiate the return.

Exchanges: Currently, we do not offer an exchange option. If you would like a different item, you can return the product within our Returns Portal and place a new order for your desired replacement. A refund will be issued once we receive the returned product. The item must be in the same condition as you received it, unopened and unused, and in its original packaging.

Return costs: Seller offers free returns

Handling fee: We currently do not charge a handling fee

Refunds: You’ll be automatically refunded on your original payment method within 2-5 business days of the product being received at our warehouse. Please remember it can take some time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we’ve approved your return, please contact us at support@apollolanding.com

Based on the above policy, please use Apollo's Return Portal accordingly.