Instructions for Hanging Your Chair

Download and print instructions…

• The Original Cobble Mountain Chair Hanging Instructions
• The Summit Cobble Mountain Chair Hanging Instructions
• The Double Cobble Mountain Chair Hanging Instructions

Is hanging hardware included?

Yes. A heavy duty porch swing hook (or two for the Double Chair) is included.

Can I leave my Cobble Mountain Chair out in the rain?

Yes. As is the case with anything left outdoors, you can expect it to get dirty and show signs of weathering with time.

What care and maintenance is recommended?

When needed, wash the rope using warm, soapy water and a soft-bristled brush; a mild liquid detergent or laundry soap works well. Spread your hammock or chair on a deck or concrete surface and soak it thoroughly with a garden hose, then pour on some soapy water and gently scrub. Try not to disturb the weave pattern while cleaning. Rinse everything thoroughly then allow to dry, preferably in direct sunlight.

Is there a finish on the wood?

Yes. We use an eco-friendly, nontoxic, water based, custom blended penetrating sealant.

How do I care for my pillows and cushions?

In general, light spot cleaning or washing by hand is best, hang to dry. Never machine-wash or machine-dry.

Do you do repairs?

Yes. We can repair any Cobble Mountain product. Contact to discuss what you need.

Do you have stands for the chairs and hammocks?

No. Our products are compatible with the wooden arch type and steel tube type stands that are readily available.

Do you have a product warranty?

All Cobble Mountain products are warranteed to be free of defects in materials and workmanship for one year from the date of purchase. Normal wear and tear, including prolonged exposure to rain, snow and high humidity, is not covered by our warranty, nor is rot, mold, mildew or damage from improper storage, maintenance or installation.

Disclaimer:

Please note that for online sales, we credit only product price but not shipping costs. All credits are transacted in the same method as the original payment. Returned items that are soiled or otherwise damaged will be subject to a return allowance fee that is determined on a case by case basis by Cobble Mountain, Inc.

Group 2: Made in America with Domestic and Foreign Components: Materials are made in the U.S. and also a foreign nation, with assembly and/or manufacturing occurring in the U.S.

Shipping & Return Policy

• United States delivery time: 3-7 business days
• Alaska/Hawaii: 4-8 business days
• Canada/Mexico delivery time: 4-8 business days for Canada; Does not ship to Mexico
• International delivery time: Does not ship internationally
  

Average shipping costs: $0.00-$24.99 tiered shipping costs

Free Shipping: Free shipping on orders under $30 and over $799

European Union 14 day cooling off period: Does not currently ship to the European Union

Damages/issues: For any item(s) received damaged or incorrectly, we will replace that item free of charge within 30 days of delivery. The Seller covers both the return and replacement shipping costs. When requesting the approval through the Returns Portal, please include photos of the item and of the packaging material. Due to the nature and weight of these products, please reach out to us at support@apollolanding.com to initiate the process. When your order arrives, it's important to check it thoroughly. If you notice any defects, damages, or receive the wrong item, we urge you to use Apollo's Return Portal or contact us at support@apollolanding.com. We will investigate the issue promptly and take the necessary steps to ensure your satisfaction.

Returns: If for any reason you decide to return the item, you have up to 30 days from the time of delivery to request a free return. The item must be in the same condition as you received it, unopened and unused, and in its original packaging. Due to the nature and weight of these products, please reach out to us at support@apollolanding.com to initiate the process.

Exchanges: Currently, we do not offer an exchange option. If you would like a different item, you can return the product within our Returns Portal and place a new order for your desired replacement. A refund will be issued once we receive the returned product. The item must be in the same condition as you received it, unopened and unused, and in its original packaging.

Return costs: Seller offers free returns

Handling fee: Seller does not currently charge a handling fee

Refunds: You’ll be automatically refunded on your original payment method within 2-5 business days after the receipt of the returned product is confirmed. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at support@apollolanding.com

Based on the above policy, please use Apollo's Return Portal accordingly.